COLD CHAIN

FromVesseltoBuyerReceipt

How catch moves from the boat, through sorting and cold storage, to the delivery truck — every step logged and traceable.

The operation runs on a daily routine. Catch from the company's vessels and from contracted suppliers is received at the dock, identified, weighed, sorted and graded at the handling area, packed, and moved into one of the four cold rooms — one at Ketapang, three at Pakis — within the temperature window required for the species.

Each lot is assigned a number that follows the product through storage, truck loading, and the buyer's signed delivery note. Distribution runs on weekly route schedules across the Tapal Kuda corridor, with the ferry crossing to Bali serving inter-island accounts.

Vessel Landing
01

Vessel Landing

The company's own vessels working the Bali Strait, supplemented by contracted procurement from local fishermen, land catch at the Ketapang dock. Trips are scheduled against cold room intake capacity.

Sorting & Grading
02

Sorting & Grading

At the handling area, catch is identified, weighed, and sorted by species and grade — a step covered under the company's CPIB certification.

Cold Room Intake
03

Cold Room Intake

Sorted product is packed and entered into the cold room ledger under a lot number. Four cold rooms receive product within the temperature window required for the species.

Frozen within the temperature window required for the species

Segregated Storage
04

Segregated Storage

Stock is held separately by species, grade, lot, and buyer assignment across both sites — letting one room be taken down for defrost or service without stopping work in the others.

Monitored and logged every shift

Truck Loading
05

Truck Loading

Stock is rotated by buyer commitment and lot number, then loaded onto RAJA Trans refrigerated trucks with a temperature check before departure.

Buyer Delivery
06

Buyer Delivery

Trucks run on a weekly route schedule across the Tapal Kuda corridor, with the Ketapang–Gilimanuk ferry crossing serving accounts in Bali. Product is discharged against the buyer's signed delivery note.

SUPPLY CHAIN RECORDKEEPING

Recording Every Step

Because the same operator handles each step, the records form a single continuous file for the lot — the basis the company uses when a buyer or auditor asks about origin, temperature history, or handling cadence for a specific lot.

Core operations are run directly by the company, not outsourced. Drivers, handling staff, and cold-room operators are employed directly.

01
Receiving notes and lot tags are created at the dock
02
Temperature readings and sanitation checks are logged each shift
03
Delivery notes are signed at every buyer handover
04
All records are retained for internal review and external audit
Fresh catch on ice, ready for processing.
Fresh catch on ice, ready for processing.
Sorted tuna, ready for cold storage.
Sorted tuna, ready for cold storage.
Crew sorting the catch by size and quality.
Crew sorting the catch by size and quality.

Review our handling process directly

Buyers, partners, and auditors are welcomed at the Ketapang facility to review landing, sorting, storage, and dispatch directly.

Schedule a Visit